'Ekhtyar Awam Ka' Complaint Redressal System

A Significant step by the Government of Khyber Pakhtunkhwa to resolve public issues, the launch of a special portal under the name 'Ekhtyar Awam Ka' to address the problems of the public.
For public convenience, a simple process for registering complaints has been established in the portal. The portal also includes an effective system to ensure the security and privacy of complainants' information.
Complaints will be tracked and monitored in real-time through this portal.
Overseas Pakistanis will also be able to register their issues/complaints on this portal.
Based on the artificial intelligence in the portal, the nature of public complaints will be identified, and time lines for their resolution will be set accordingly.
A dashboard has been provided for all departments and officers within this portal. The portal will ensure rapid implementation of governmental agendas and decisions.
HOW THE SYSTEM OPERATES

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